Guaranteed Returns, its Owner, and two Employees Charged in Multi-Million-Dollar Fraud Scheme

Although this returns company is not on our approved vendor list, PFOA feels it is important news to pass along if your store is using this company.


According to an article published by The U.S. Attorney’s office, Devos Ltd., doing business as Guaranteed Returns (“Guaranteed Returns”), in Holbrook, NY, its Chief Executive Officer, Dean Volkes, and two others were charged by indictment in a multi-million dollar scheme to defraud customers, including the government.


The indictment alleges that more than $116 million worth of drug products had been returned for refund and more than $14 million of those drugs belonged to federal government agencies, including the Department of Defense and the Veterans Administration. Other victims include numerous hospitals, pharmacies, and long-term care facilities.


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